Collection of your Personal Information
In order to better provide you with products and services offered on our Site, Dugu may collect personally identifiable information, such as your:
- First and Last Name
- Mailing Address
- E-mail Address
- Phone Number
If you purchase Dugu's products and services, we collect billing and credit card information. This information is used to complete the purchase transaction.
We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services available on the Site. These may include: (a) registering for an account on our Site; (b) entering a sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers from selected third parties; (d) sending us an email message; (e) submitting your credit card or other payment information when ordering and purchasing products and services on our Site. To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future.
Use of your Personal Information
Dugu collects and uses your personal information to operate its website(s) and deliver the services you have requested.
Dugu may also use your personally identifiable information to inform you of other products or services available from Dugu and its affiliates.
Sharing Information with Third Parties
Dugu does not sell, rent or lease its customer lists to third parties.
Dugu may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is transferred to the third party. Dugu may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Dugu, and they are required to maintain the confidentiality of your information.
Dugu may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Dugu or the site; (b) protect and defend the rights or property of Dugu; and/or (c) act under exigent circumstances to protect the personal safety of users of Dugu, or the public.
Tracking User Behavior
Dugu may keep track of the websites and pages our users visit within Dugu, in order to determine what Dugu services are the most popular. This data is used to deliver customized content and advertising within Dugu to customers whose behavior indicates that they are interested in a particular subject area.
We use analytics and page heatmaps to better understand how users interact with our webpages, and use that information to better meet their needs and provide the information they are most interested in.
Automatically Collected Information
Information about your computer hardware and software may be automatically collected by Dugu. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Dugu website.
The Dugu website may use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.
One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Dugu pages, or register with Dugu site or services, a cookie helps Dugu to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Dugu website, the information you previously provided can be retrieved, so you can easily use the Dugu features that you customized.
You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Dugu services or websites you visit.
This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.
Security of your Personal Information
Dugu secures your personal information from unauthorized access, use, or disclosure. Dugu uses the following methods for this purpose:
- SSL Protocol
When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.
We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed.
Children Under Thirteen
Dugu does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.
Opt-Out & Unsubscribe from Third Party Communications
We respect your privacy and give you an opportunity to opt-out of receiving announcements of certain information. Users may opt-out of receiving any or all communications from third-party partners of Dugu by contacting us here:
- Web page: Contact Us
- Phone: 508-321-3068
From time to time, Dugu may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. In order to improve our Services, we may receive a notification when you open an email from Dugu or click on a link therein.
If you would like to stop receiving marketing or promotional communications via email from Dugu, you may opt out of such communications by Customers may unsubscribe from emails by clicking on the unsubscribe button or by emailing us..
Changes to this Statement
Dugu welcomes your questions or comments regarding this Statement of Privacy. If you believe that Dugu has not adhered to this Statement, please contact Dugu at:
60 N. Main Street
Natick, Massachusetts 01760
Effective as of October 31, 2018